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In-depth analysis and strategic perspectives from our industry experts
Your GCC dashboard still tracks cost-per-FTE while competitors measure AI adoption and innovation velocity. Discover the 4-phase framework to evolve from efficiency metrics to strategic value measurement. Includes maturity benchmarks and transition roadmap.
Why do GCCs face harsher scrutiny than vendors despite better performance? Discover the accountability paradox costing organisations innovation and talent and the five practical shifts to break it.
Explore how smart outsourcing is evolving from cost-cutting to driving innovation, faster scaling, and strategic transformation, with a spotlight on the Philippines' IT-BPM sector.
How Global Capability Centers (GCCs) are evolving from back-office units to strategic innovation hubs, shaping the enterprise of 2030 with AI, governance, and global integration.
Discover how intelligent outsourcing is redefining business competitiveness by shifting from cost-cutting to capability creation, with the Philippines leading the charge.
Outsourcing isn’t just about saving money—it’s a strategic advantage. Learn how smart companies are using it to scale with agility, tap into top talent, and achieve faster, leaner operations.
Outsourcing in 2025 is no longer about saving money—it’s a strategic tool to unlock innovation, global talent, and faster scaling.
Discover how outsourcing is evolving from a cost-cutting tool to a strategic driver of agility, innovation, and scale. Explore why the Philippines is becoming the global hub for intelligent outsourcing.
A comprehensive guide to navigating India’s legal frameworks for offshoring, covering entity setup, compliance, labour reforms, ESG mandates, and state-specific incentives to ensure seamless and scalable GCC operations.