From driving innovation to enabling digital transformation at scale, India is now the engine for global enterprise capability. However, for tech-first GCCs to provide sustained value, simply relying on talent or a good ecosystem is not enough. To be successful, companies need strategic consulting partnerships to carry out their vision. This paper outlines why those partnerships are critically important, the partnership models available, and how organizations can develop a GCC model that incorporates their company’s ongoing strategic vision as part of the execution strategy.
The Rise of Tech-First GCCs in India
India’s path as a GCC hub is bolstered by a combination of positive factors:
- Cost efficiencies: While labour costs vary by business model, many firms benefit from up to 70% savings on IT talent costs compared with developed markets while still retaining the right level of service stack and quality.
- Talent pool: India has upwards of 5 million tech professionals and a continuous pipeline of engineers and data scientists equipped for advanced skills in areas such as AI, machine learning, and cybersecurity.
- Digital capabilities: Technologies like digita...
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