Global Capability Centers (GCCs) play a strategic role in business transformation as enterprises tackle the dual challenges of digital acceleration and global resilience. They are essential drivers that propel innovation, operational excellence, and agility. The evolving GCC landscape demonstrates how global organizations now approach scale and competitive differentiation through flexibility and speed.
India has emerged as a major GCC hub, with over 1,700 operational centers employing approximately 1.9 million professionals.
According to a NASSCOM report, India’s GCCs generated $64.6 billion in revenue during FY24, with projections estimating $99 billion by 2030. This growth is powered by GCC-led initiatives in digital product development, cloud infrastructure, and enterprise automation.
Modern GCC Models: Agility and Scale
India’s GCC environment now emphasizes scale, top-tier talent, and agility. Modern operational models such as:
- Build-Operate-Transfer (BOT)
- GCC-as-a-Service
have become mainstream, allowing global enterprises to mitigate risk and accelerate launch timelines while maintaining strategic control.
India’s Position as a Strategic GCC Hub
India continues to lead as a preferred destination due to its unmatched tech talent and supportive re...
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