In a post-efficiency era, GCC 2030 represents a fundamental shift in how global enterprises structure, scale, and secure long-term value. India, already home to 1,700+ Global Capability Centers (GCCs) and over 1.9 million professionals, is poised to drive the next frontier of global transformation, not just support it.
India is now poised to become the global hub for GCCs by 2030, driven by a skilled workforce, favorable policies, and strategic investments.
GCC 2030 is not a trend, it’s the operating model of the future, built on agility, innovation, and enterprise-wide alignment. This article explores how the next-generation GCC in India is evolving and why the time to act is now.
From Cost Arbitrage to Capability Creation
India’s early GCC models delivered back-office services and efficiency via labor arbitrage. But by 2025, this narrative has transformed. Cost efficiency is still important, but innovation, agility, and resilience are now essential for long-term relevance.
Global businesses now demand:
